Frequently asked questions

Yes. Every seller is verified before they can list, and higher-value or flagged items are inspected by our verification partner against batch codes, packaging, and known reference samples before release. All orders are also covered by post-sale spot checks and our Buyer Protection guarantee.

TradePerfumes is a marketplace of independent sellers, so orders ship directly from the seller who listed your fragrance, using tracked delivery.

Shipping costs are shown at checkout before you pay. Many sellers offer free shipping, and where it applies, it's noted on the product page.

Standard delivery typically takes 3–7 business days after dispatch, depending on your location and the seller. You'll receive tracking as soon as your order ships.

Contact us within 3 days of delivery with your order number and photos. We'll coordinate a resolution under Buyer Protection.

Returns are considered if a fragrance is proven to be counterfeit or significantly different from its description. Due to hygiene reasons, opened fragrances are otherwise non-returnable, and all returns require prior approval through Customer Support.

They refer to fragrance concentration. Parfum (Extrait) has the highest concentration of scent oils and lasts longest, Eau de Parfum (EDP) is a lighter but still long-lasting concentration, and Eau de Toilette (EDT) is lighter still with shorter longevity. Each listing states its exact type.

Before anyone can list, sellers complete an identity check and agree to our authenticity policy. We also review seller history on an ongoing basis, and can suspend or remove any account that lists a bottle we cannot verify.

Email support@tradeperfumes.com or call +1 (672) 999-6953. We respond within 1–2 business days.