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Shipping
Shipping policy
TradePerfumes is a marketplace of independent, verified sellers, so orders ship directly from the seller who listed your fragrance. Here's what to expect.
Order processing
Orders are confirmed at checkout and processed within 1–2 business days. Sellers are required to ship within this window; if a seller fails to ship on time, we step in under Buyer Protection.
Delivery times
Standard delivery typically takes 3–7 business days after dispatch, depending on your location and the seller. You'll receive tracking as soon as your order ships.
Shipping costs
Shipping costs are shown at checkout before you pay. Many sellers offer free shipping; where it applies, it's noted on the product page.
Tracking
Every order ships with tracking. Follow your order from your account dashboard or the tracking link in your confirmation email.
International shipping
Availability and delivery times for international orders vary by seller and destination, and are shown at checkout. Import duties or customs charges are the buyer's responsibility.
Delays
Occasionally, carrier or customs delays occur outside our control. If your order hasn't arrived within the estimated window, contact us and we'll investigate with the seller.
Buyer Protection
Damaged, lost, or incorrect items
If your item arrives damaged, defective, or incorrect, contact us with your order number and photos. We'll coordinate a resolution under Buyer Protection.
3
days from delivery to report a concern
Questions about a shipment?
Reach out with your order number — our team responds within 1–2 business days.
support@tradeperfumes.com
Email us
Typical response time: 1–2 business days