Every fragrance sold on Trade Perfumes goes through a structured verification process. Authenticity isn't a slogan for us; it's a documented workflow backed by our Buyer Protection guarantee.
Trade Perfumes operates as a secure fragrance marketplace managed under our registered business trade name TRADETACK (Registration No: TN27680982, issued in Alberta, Canada). We enforce strict standards across all listings.
A quick look at what a seller and a listing go through before a bottle ever reaches you — and what protects you after.
Before anyone can list, sellers complete an identity check and agree to our strict authenticity policy. We review each seller's history on an ongoing basis, and can suspend or remove any account that lists a bottle we cannot verify.
Every listing must include the fragrance name, size, batch code, and clear photos of the actual bottle. Listings missing any of this information aren't approved.
Higher-value and flagged items: These ship to our verification partner first. They are inspected against batch codes, packaging, spray pattern, and known reference samples before release to the buyer.
All other orders: These are covered by post-sale spot checks and our Buyer Protection guarantee.
Your payment is held under Buyer Protection until your order is delivered. If any item turns out not to be authentic — or is materially different from its description — you're refunded in full. Our team makes the final decision on authenticity claims. Claims must be reported within 3 days from delivery.
If you have any concerns regarding your order, send your order number and photos to our support team. We aim to respond within 1–2 business days.
Contact our support team with your order number and clear photos. Authenticity claims must be reported within 3 days of delivery so our team can review the concern under our Buyer Protection process.
For authenticity questions or concerns about an order, reach out using the contact details below.
A quick look at what a seller and a listing go through before a bottle ever reaches you — and what protects you after.
Before anyone can list, sellers complete an identity check and agree to our authenticity policy.
We review each seller's history on an ongoing basis, and can suspend or remove any account that lists a bottle we cannot verify.
Every listing must include the fragrance name, size, batch code, and clear photos of the actual bottle. Listings missing any of this information aren't approved.
What happens next depends on the seller's tier and the item's value:
Ship to our verification partner first. They're inspected against batch codes, packaging, spray pattern, and known reference samples before release to the buyer.
Covered by post-sale spot checks and our Buyer Protection guarantee.
Your payment is held under Buyer Protection until your order is delivered. If any item turns out not to be authentic — or is materially different from its description — you're refunded in full.
Our team makes the final decision on authenticity claims.
Send your order number and photos — our team responds within 1–2 business days.
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